Includes bibliographical references and index.

New technologies, evolving system capabilities, user expectations : the impact on library technology planning -- Getting started : defining the purpose and scope of your library's technology plan -- Elements of a technology plan : from vision and mission to assessment and evaluation -- Elements of a technology plan : shaping your plan to meet funding requirements -- Developing your technology plan : gathering data, describing services, identifying needs -- Developing and writing your technology plan : refining priorities, identifying goals and objectives, outlining costs -- A model two-day process for developing a basic strategic plan -- Working with your technology plan : preparing your library's in-house collection databases -- Working with your technology plan : implementing traditional, open source, and Web 2.0-based systems and services -- Working with your technology plan : staffing options and user training -- Working with your technology plan : ongoing review and evaluation -- Your technology plan : what worked, what didn't.